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Privacy Policy

How Velnoryz processes personal data when you browse, order or contact customer support.

1. Data controller

Velnoryz S.r.l.
Via Emilia Levante 214, 40139 Bologna (BO), Italy
VAT ID: IT05278140636
Email: [email protected]
Phone: +39 051 7246 381

2. Data processed

We may process identification and contact details, delivery address, order information, support communications, technical information such as IP address and browser data, and cookie or preference data where applicable.

3. Purposes and legal bases

  • Processing orders, delivery and customer support: contract performance or pre-contractual measures.
  • Accounting, tax and regulatory obligations: compliance with legal obligations.
  • Website security, abuse prevention and legal claims: legitimate interests.
  • Non-essential cookies or marketing, where used: consent.

4. Recipients

Data may be shared where necessary with couriers, hosting and IT providers, professional advisers, communication or payment providers and public authorities. Providers are subject to appropriate obligations.

5. International transfers

Where a provider processes data outside the European Economic Area, a lawful transfer mechanism and appropriate safeguards are used where required.

6. Retention

Personal data is retained only as long as necessary for the purpose and mandatory legal periods. Order and accounting information may be retained for tax and civil-law requirements.

7. Your rights

Subject to the GDPR and applicable law, you may request access, rectification, erasure, restriction or portability, and object to certain processing. Consent can be withdrawn at any time without affecting prior lawful processing.

8. Complaints

You may complain to the Italian Data Protection Authority or another competent supervisory authority.

9. Contact

Send privacy requests to [email protected]. Last updated: 22 September 2026.